Everyone has a responsibility to safeguard children, young people and adults who may be at risk of abuse.

If you are worried about someone:

  • In an emergency, please call: 999
  • If there is no immediate risk, call the police on: 101

Who can contact us?

Anyone can contact us, including:

  • If you’re at risk of, or are being abused or neglected
  • Family members
  • Friends and neighbours
  • Someone working for the council; a private, independent or voluntary organisation
  • Members of the public

What will happen next?

  • Anything you tell us will be kept in confidence, but we may need to share certain information to keep you safe.
  • We will listen to your individual circumstances and look at how serious the situation is before deciding how to respond.
  • Our first priority is to ensure you, and any other people who may also be at risk, are safe.
  • We will carry out a careful and sensitive enquiry to help decide what to do next.
  • We will work together with all of the relevant organisations and give you information and advice.
  • We may need to investigate or take further action in order to protect you.
  • We can provide an advocate for you and your carer.

Referral forms and important guidance for professionals working with adults at risk of abuse or neglect are available here.

If you are a member of the public and are worried about an adult, then please report your concern online here or call Sunderland City Council’s Contact Centre number for Health & Wellbeing on 0191 520 5552.

Safeguarding Children

If you are a member of the public or a professional concerned about the safety and welfare of a child or young person, further information can be found here.