Adult (Social Care) Services (Sunderland City Council) 24 hour Tel: 0191 520 5552
Advocacy See Total Voice Sunderland
Anti-Social Behaviour and Hate Incidents/ Crimes Use this online form to report anti-social behaviour and hate incidents

Website: www.sunderland.gov.uk/report-asb

 

Care Quality Commission (CQC) CQC National Customer Service Centre

Citygate

Gallowgate

Newcastle upon Tyne

NE1 4PA

National contact number: 0300 061 6161

Website: www.cqc.org.uk

 

Freedom of Information requests (Sunderland City Council) Information Governance Officer

City Hall

Plater Way

Sunderland

SR1 3AA

Email: freedom.information@sunderland.gov.uk

Online form: https://www.sunderland.gov.uk/article/13418/Request-information-from-Sunderland-City-Council

 

Housing Options Team (Homeless) Sunderland City Council, City Hall, Plater Way, Sunderland, SR1 3AA

Email: housingoptions@sunderland.gov.uk

Tel: 0191 520 5551 / 0800 234 6084

 

Independent Mental Capacity Advocacy (IMCA) Service See Total Voice Sunderland
Learning and Skills Service Email: learningandskills@sunderland.gov.uk

 

Multi-Agency Risk Assessment Conference (MARAC) Email: sunderland.marac@northumbria.pnn.police.uk.cjsm.net

 

Northumbria MAPPA Unit (also known as MOSOVO) North Tyneside Police HQ

Middle Engine Lane

Wallsend

NE28 9NT

Tel: 0191 295 7495

Secure email: NEPS.northandsouthoftyne.MAPPA@justice.gov.uk

Northumbria Police – main switchboard In an emergency call: 999

Non-emergencies call: 101

Office of the Public Guardian PO Box 16185

Birmingham

B2 2WH

Tel: 0300 456 0300

Email: customerservices@publicguardian.gsi.gov.uk

Website: www.gov.uk

 

Patient Advice and Complaints South Tyneside and Sunderland NHS Foundation Trust

Sunderland Royal Hospital

B Floor

Kayll Road

Sunderland

SR4 7TP

Tel: 0191 569 9855 or freephone: 0800 587 6513 (answerphone facility is available out of hours)

Email: stsft.adviceandcomplaints@nhs.net

Opening times: Monday – Friday 9.00am – 4.30pm

Website: www.stsft.nhs.uk

 

Cumbria, Northumberland Tyne and Wear NHS Foundation Trust

Gatelodge

Hopewood Park

Ryhope

Sunderland

SR2 0NB

Tel: 0800 328 4397 or 0191 566 7074

Email: pals@cntw.nhs.uk

Opening times: Monday – Friday 9.00am – 4.30pm

Website: www.cntw.nhs.uk

Safeguarding Adults Team (Sunderland City Council) Tel: 0191 520 5552
Sexual Assault Referral Centre (SARC) A SARC (Sexual Assault Referral Centre) is a place where you can receive help and advice and a forensic examination if you have been raped or seriously sexually assaulted. REACH is the name of the SARC that is operated in the Northumbria Police area. REACH has two forensic examination centres: the Rhona Cross Suite located in Newcastle and the Ellis Fraser Suite in Sunderland. The suites are not always staffed and are by strict appointment only. REACH covers the geographic area of the Northumbria Police Force this includes Northumberland, Newcastle, North Tyneside, Gateshead, South Tyneside and Sunderland. The service are available to women and men aged 16 and over, living within these areas or anyone assaulted within these areas. However, we have close contacts with other SARCs across the country and can refer you to another SARC if necessary.

REACH tel: 0191 221 9222

Email: reach@northumbria.pnn.police.uk

 

Sunderland Carers’ Centre Thompson Park

Thompson Road

Sunderland

SR5 1SF

Tel: 0191 549 3768 (answer machine outside of office hours)

General email: contactus@sunderlandcarers.co.uk

Website: www.sunderlandcarers.co.uk

 

Sunderland Information Point (SIP) Sunderland Information Point is an online service directory of services available to support children and adults

Website: https://www.sunderlandinformationpoint.co.uk/kb5/sunderland/directory/home.page

 

Total Voice Sunderland (Advocacy Service) Room 1QD

North Sands Business Centre

Liberty Way

Sunderland

SR6 0QA

Tel: 0191 917 9964

Email: totalvoicesunderland@voiceability.org